Get in Touch With Us
Got a question about a review, spotted something that needs updating, or want to suggest a brand for us to look at? This page covers the ways to reach Non Gamstop Casinos and what happens once your message lands with us.
How to Get in Touch
Email is the best route to our team. Send your message to [email protected] and a member of the editorial team will read it personally — we do not rely on automated replies. Where possible, tell us upfront what your message is about (a specific casino, a factual query, a technical issue with the site), as it helps us route your enquiry to the right person and answer it faster.
We aim to reply within a couple of working days. During busier periods it can take a little longer, but every message does get a response.
What We Can Help With
- Questions about our reviews — If you want more detail on how a particular site not on GamStop was assessed, or how it compares to others we've covered, ask us directly.
- Corrections — Bonus terms, wagering requirements and licensing details change. If you spot something on the site that looks out of date, we want to know so we can check and update it.
- Suggestions for coverage — If there's a new casino, a payment method, or a topic around slots not on GamStop you think we should cover, tell us. Reader input genuinely shapes what we publish.
- Site feedback — Problems using the site, broken links, or anything that made your visit harder than it should have been.
- General enquiries — Anything else related to the content on opus13.co.uk is welcome.
What This Page Is Not For
We're an independent information and comparison resource — we don't operate any casino, hold player funds, or process withdrawals. If your enquiry relates to an account, a deposit, a bonus you've claimed, or a withdrawal issue at a specific site, that has to go through the casino's own customer support team, since we have no access to player accounts or transaction records. Our guide to trusted non GamStop casinos UK lists the brands we've reviewed along with their own contact and support details, which is the right starting point for account-specific questions.
If you've self-excluded via GamStop and are contacting us because you're worried about your gambling, please mention that clearly in your message. We'll point you towards independent support organisations — we're not a support service ourselves, but we take this seriously and want to make sure you're pointed in the right direction.
A Note on Accuracy and Independence
This site reviews and ranks casinos not on GamStop based on our own research, including bonus terms, licensing, payment options and game selection. Some of the casinos we cover pay us commission when a reader signs up through our links, but this never determines how a brand is rated or where it sits in our rankings — that's covered in full on our reviews. If you think we've got something wrong on that front, or you represent a casino and want to raise a factual query about how your site is described, email us and we'll look into it.
We're always 18+ only content, and every reader message is treated confidentially. Thanks for taking the time to reach out — we do read everything, and we'll get back to you.